FAQ

Frequently Asked Questions

What shipping method is used?

We ship our packages via USPS. ​ Prices vary depending on location, weight, and type of shipping method.



How can I track my order?

Your order will process for 24-48 business hours. Once your order has shipped an email will be sent to you containing tracking information. Additionally please allow 24-48 business hours for your shipment details to update with USPS.



What location is my items shipping for?

Los Angeles, CA



How can I cancel my order?

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.



What kind of payment methods do you accept?

We accept the following payment forms (PayPal, Visa, MasterCard, Discover, American Express).



​What is considered a FINALE SALE?

All bodysuits, swimwear, white clothing, and accessories are a final sale. In addition any and all sale items inclusive of flash sales are also final. Refunds and exchanges are not permitted. ​ ​​ PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, INTIMATES, AND BODYSUITS ARE FINALE SALE.



How can I contact KBK Fashion customer service?

Email us! We love hearing from our customers! Our Customer Service Team is available to answer any questions and inquiries you may have via email Monday-Friday (9am-5pm) PST. Please allow up to 48 hours (not including weekends) for a response.